Dallas's Trusted
Appliance Repair Team
We are ProFix Appliance Repair Dallas — a locally owned appliance repair company serving Dallas since 2010, built one customer at a time.
Our Story
ProFix Appliance Repair Dallas started in 2010 with a single technician and a used service van. Garrett Holloway had spent nine years managing a big-box repair depot and saw the same problem everywhere — customers waiting weeks for appointments, paying inflated prices, and dealing with technicians who couldn't even name the part they replaced.
He launched ProFix with a different model: neighborhood technicians who live near the customers they serve, fast same-day availability, and a flat-rate pricing structure that eliminates the guesswork.
Today ProFix Appliance Repair Dallas is Dallas's trusted appliance repair company, with a team of factory-trained technicians covering every zip code in the area.
ProFix founded by Garrett Holloway in Dallas, TX — 1 technician, 1 van.
Expanded to cover all of Dallas. Hired first two technicians.
Opened dedicated commercial service division.
Expanded to cover all Dallas County neighborhoods.
Maintained full operations through pandemic — essential service designation.
Serving Dallas and beyond.
How We Work
The standards every ProFix Dallas technician holds on every visit.
Fix It Right First Time
We don't rush. Every repair is diagnosed properly so you don't call us back for the same problem.
Upfront Pricing Always
You approve the quote before any work begins. No hidden fees, no surprises on the invoice.
We Respect Your Home
Uniformed technicians, marked vehicles, shoe covers, and a clean workspace — every visit.
Warranty You Can Count On
90-day parts warranty and 30-day labor warranty on every repair. We stand behind our work.
Meet the Team
Factory-trained technicians who live and work across Dallas County.
Garrett Holloway
Founder & Lead Technician
With ProFix since 2010
Garrett managed a repair depot for a big-box retailer for nine years, frustrated by how slow dispatch was, before founding ProFix Dallas to run it faster and more honestly.
Meilin Zhao
Senior Appliance Technician
With ProFix since 2014
Meilin specializes in the double-oven and built-in refrigeration setups common in North Dallas new-construction kitchens. She navigates complex installs better than anyone on the team.
Dante Ruiz
Commercial Repair Specialist
With ProFix since 2017
Dante keeps Dallas's restaurant corridor along Greenville Avenue and Deep Ellum running through dinner rush. He understands TX health codes and never lets equipment sit down long.
Whitney Pruitt
Customer Experience Manager
With ProFix since 2020
Whitney manages HOA paperwork and gate-code coordination across Dallas's master-planned suburban developments. No detail falls through the cracks.
Licenses & Credentials
Where We Serve
We cover all of Dallas County, TX — from Plano and Garland to Richardson, McKinney, and throughout Dallas County.
Ready to work with us?
Same-day service · All brands · 90-Day Parts & 30-Day Labor Warranty